Only an unpublished draft can be deleted. OpenAI states that its support team is unable to delete, unpublish, or hide a published profile as part of a business setup or ownership request. Treat publishing as permanent and get the wording right first.
How do you delete a draft?
OpenAI's instructions are short.
- Open the Business tab and select your draft profile
- Go to the Overview page
- Open the three-dot menu in the upper right
- Select Delete draft
When does a new page publish?
If you use Persona to create a new profile, OpenAI's approval publishes the profile automatically. There is no separate publishing step for the profile, and OpenAI's own advice is to continue only when you are ready.
What if the published page is wrong?
Correct it. Once your claim and identity check are approved you can update the details, and OpenAI reviews and publishes the change. If someone else holds the page, the route is Dispute ownership, not deletion.
What should you check before publishing?
- The business name matches your official records
- The website link resolves and loads on a phone
- The description is true today and will be true next quarter
- The logo is the approved version
- Policies match the wording on your own site
Where these facts come from. Platform details were checked against OpenAI's help article, Setting up your business on ChatGPT, on November 11, 2026. The product is in beta and the rules change.
Hi Dev is an independent software studio. We are not affiliated with, endorsed by, or part of OpenAI. Eligibility, verification, and approval are decided by OpenAI.